Billing Portal

Atmosera Billing Portal for Atmosera Services

The following page provides details about the Billing Portal for customers who use Atmosera Services including Cloud Infrastructure (Azure, Private, Multi-Tenant, Hybrid, Compliant) and Colocation.

If you are using EasyStreet or Infinity Internet Services, please click atmosera.com/support/billing/ to see the relevant FAQ.

  • Below you can find the following details:
    • Update to the REMIT TO address
    • How can I access the Portal?
    • How can I add or remove users from the Portal?
    • How can I get support if I am having problems accessing the Portal?
    • Can I use the Portal with a mobile device or tablet?
    • What types of payments do you support?
    • Can I update my billing address using the Portal?
  • Tutorials
    • Billing Portal Overview
    • Login to the Portal
    • Recover your password
    • Update your password
    • Forward bills to another email
    • Update your payment information
    • Update your billing address

Update to the REMIT TO address

The new billing system we are using has a new remit to address which is reflected on your invoice. Starting in June 2018, we ask that you pay close attention to the REMIT TO address on your invoice and update your systems accordingly.

How to Access the Portal?

Access the Portal: billing.atmosera.com.

How can I add or remove users from the Portal?

You can have multiple users with logins to the Portal. Only authorized users can add or remove users from the Portal. Please use Web Help Desk (WHD) to open a ticket to have any users added or removed.

How can I get support if I am having problems accessing the Portal?

If you are not able to login, please open a ticket using Web Help Desk (WHD). This will be the fastest way to get this addressed.
You can also email billing@atmosera.com.

Can I use the Portal with a mobile device or tablet?

Yes, this new Portal profile offers full functionality from a mobile device or tablet. You will be able to view your latest statement and pay outstanding balances.

What types of payments do you support?

At this time, we support payments by credit card. You can use the Portal to add and modify a payment method. Please see the tutorial below.

Can I update my billing address using the Portal?

Yes, the ortal enables you to update your contact information including your billing address. Please see the tutorial below.

Billing Portal Overview

Login to the Portal

Recover your password

Update your password

Forward bills to another email

Update your payment information

Update your billing address