Vulnerability Management Service

Atmosera’s Vulnerability Management (VM) service is designed to provide routine vulnerability assessments on targeted end-nodes and includes details on remediation steps that can be taken. This service is targeted at anybody that wants greater awareness of the security vulnerabilities in their environment and easy steps on how to reduce those risks.

Scope

  • Any client environment
    • Private Cloud
    • Public Cloud
    • Colocation
    • Customer Premises
  • Systems
    • Windows
    • Linux
    • Network devices

Service Inclusions

  • Installation and management of Insight agent
    • Includes updating of agent
  • On-going management of the Vulnerability Management system
  • Monthly Reports
    • Identified vulnerabilities
    • Remediation steps
  • 24x7x365 support

Service Exclusions

  • Remediation of vulnerabilities
  • Direct client access
    • Clients will not have direct login access to the system, information will be provided via the reports included in the service
  • Escalation, escalation policies or run-books
    • There is no “escalation” associated with the service, reports are provided on a regular basis to a designated contact

Requirements

  • Scan Engine OR Each Windows and Linux systems will require an agent be installed which is default if the SIEM service is also included
  • Firewall ports will need to be opened between the scanner and any system that needs to be scanned that isn’t already using an agent

Monthly Vulnerability Report

Each month a report will be delivered as PDF documents via email to designated client contacts from Atmosera. The monthly report will include all identified vulnerabilities as well as remediation steps that can be taken to resolve those vulnerabilities.

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