Modernizing Virtual Desktop Infrastructure for a Leading Healthcare Organization

Company

The nation’s largest physician-owned medical malpractice insurer, offering medical malpractice insurance, risk management services, and patient safety expertise to a wide range of healthcare professionals and organizations.

Location
Napa, CA
Industry
Insurance
About

Delivering a secure, scalable virtual desktop environment to support healthcare operations

A leading healthcare organization that supports thousands of physicians and healthcare groups nationwide sought to modernize its virtual desktop infrastructure to improve performance, strengthen security, and reduce operational overhead.

With a mission built on trust, protection, and reliability, the company needed a modern, cloud-based VDI solution that would enhance remote access, support a distributed workforce, and ensure the security of sensitive health information.

Challenge

A legacy VMware Horizon environment that was costly, complex, and difficult to scale

The organization was running an aging VMware Horizon VDI platform that had become increasingly expensive to manage and support.

Serving more than 600 users, the environment faced:

  • Performance degradation impacting business productivity
  • Escalating licensing and hardware costs
  • Limited scalability as user needs grew
  • Operational inefficiencies tied to legacy on-premises infrastructure

 

Given the organization’s regulatory requirements and the criticality of always-on access, leadership needed a secure, cost-efficient, cloud-based solution — backed by a trusted Microsoft partner experienced in healthcare compliance.

Solution

Azure Virtual Desktop Modernization with Atmosera

Atmosera conducted a comprehensive assessment of the on-premises VMware Horizon environment and designed a secure, compliant Azure Virtual Desktop (AVD) architecture tailored to the organization’s performance, security, and reliability needs.

Key components of the solution included:

  • Design and deployment of a fully governed AVD landing zone
  • Migration of 600 users to a scalable, cloud-native VDI environment
  • Right-sizing compute and storage to reduce operational and licensing costs
  • Implementation of security baselines aligned to healthcare compliance requirements
  • Optimization for performance, resilience, and future growth

 

The new AVD environment provided consistent, high-performance virtual desktops accessible from any location — while significantly reducing infrastructure complexity and cost.

Outcome

A secure, high-performing virtual desktop platform for healthcare

Partnering with Atmosera, the organization achieved significant improvements in performance, security, and operational efficiency:

  • Reduced infrastructure and licensing costs
  • Faster, more reliable desktops for 600+ users
  • Strengthened security with Azure-native governance
  • Scalable resources based on real-time demand
  • Improved IT agility by eliminating legacy hardware

 

The AVD modernization delivered a resilient, cloud-based foundation that supports remote work, clinical operations, and future growth.

Why Atmosera

The organization selected Atmosera for its deep Microsoft cloud expertise and proven success supporting regulated healthcare environments.

  • Microsoft Global Security & Infrastructure Partner
  • Extensive VDI modernization experience
  • Strong focus on compliance, security, and operational excellence

 

Atmosera’s architectural rigor and operational support enabled the organization to modernize confidently, enhance user experience, and reduce costs — while maintaining top-tier security and availability.