MedAdept is a company that develops virtual care management applications and solutions, primarily for the post-acute care sector. They focus on improving care coordination, clinical outcomes, and efficiency for healthcare providers.
About
MedAdept’s WatchWell platform improves patient satisfaction, clinical outcomes, and provider revenue through remote monitoring. Their Remote Therapeutic Monitoring (RTM) and Remote Patient Monitoring (RPM) solutions help patients manage self-care and support providers in coordinating care, especially for chronic conditions. MedAdept empowers both patients and providers to achieve better health and streamline care.
Medadept’s growing needs required an unexpected level of support
Before Medadept contracted with Atmosera, a long-term service partner just launching its cloud services recruited Medadept as a cloud client. Medadept’s subscription was managed by the service partner, but it became clear that Medadept’s growing needs required an unexpected level of support from the service partner. In late 2019, Medadept and the service partner agreed to part ways, and Medadept began to look for a new cloud management partner.
Atmosera managed Medadept’s Azure subscription from its inception in 2020. However, as Medadept’s needs have grown and changed over the last 5 years, Atmosera has provided more and more services to support Medadept.
Atmosera has become a trusted partner for Medadept, and Medadept highly values its business relationship with Atmosera.
Atmosera delivered a secure, audit-ready environment to ensure continuity
Recognizing rising complexity and compliance demands, Medadept partnered with Atmosera for Managed Azure Services—a strategic investment in long-term resilience, security, and scalability.
Atmosera assumed full management of Medadept’s Azure environment within its Compliant Environment Framework, built on Microsoft’s Well-Architected standards. Services included 24×7 monitoring and response, proactive optimization, secure access controls, and cost governance.
In 2025, the partnership expanded to include Disaster Recovery and Managed Governance, strengthening business continuity and compliance. Atmosera deployed Azure Site Recovery (ASR) with a tailored recovery playbook and reintroduced governance services covering vulnerability management, compliance assessments, and incident reporting.
Together, these initiatives delivered a secure, compliant, and enterprise-ready Azure foundation that ensures both operational continuity and audit readiness.
A modest Azure start grew into a secure, managed cloud foundation powering MedAdept’s healthcare innovation
With Atmosera managing its Azure environment, Medadept gained the confidence to scale securely while maintaining strict compliance standards.
Key outcomes:
What began as a small Azure deployment has evolved into a fully managed, resilient cloud foundation that empowers Medadept to meet the growing demands of healthcare customers.
