Delivering Value – 2017 Vol. 2

The Importance of a Good Security Program Managed by a Partner you Can Trust

First let me introduce myself, my name is Ray and I recently joined Atmosera as Vice President of Information Security (read the press release). In my role at Atmosera I am overseeing the evolution of our managed services targeting security and compliance needs.

I am in the process of relocating with my family from the Bay Area and bring practical knowledge having worked for companies including Proofpoint, Cisco Systems, and eBay. I have extensive real world experience in security risk management, security incident response, monitoring, and cyber threat. I look forward to connecting with many of you and helping you make the most of your investments with Atmosera.

The past few weeks are a perfect example highlighting why having sound security practices and partners you can depend on is so important. It goes deeper than that, many companies are not prepared to handle complex attacks such as the WanaCry/WanaCrypt0r ransomware which crippled many businesses across the globe. The team at Atmosera is committed to staying abreast of the latest techniques and help ensure you, our customers, are protected from such threats. This is one of the single biggest values a managed service provider should deliver: the experience and staff to stay ahead of threats.

Today, we are a trusted advisor to many customers across diverse industries including financial services, healthcare, retail, and government. We always take into consideration how best to secure customer environments and how to develop a realistic Information Security (InfoSec) roadmap. This is a fundamental building block and a core competency which requires a combination of experience, best practices, and constant vigilance. We are also helping many customers implement security frameworks that allow them to meet compliance standards including HIPAA/HITECH, HITRUST, PCI-DSS, and IRS-1075. I encourage you to contact your account team and explore how we can help make your environment even more secure.

I wanted to take a few minutes to bring you up to speed on the ransomware attack and our readiness to deal with this threat. I also would like to highlight some of the enhancements and new offerings we made recently available to customers:

The Aftermath of the Recent Ransomware Attack

On Friday, May 12, 2017, a series of broad attacks began that spread the latest version of the WanaCry/WanaCryt0r ransomware. These attacks reportedly impacted systems of public and private organizations worldwide. Atmosera’s Operations team patched and remediated the vulnerability that was used in this attack for all customers with OS Managed Services when Microsoft last released patches. Atmosera strongly encourages all customers to deploy the Microsoft security update, as well as all other critical and high security updates, with urgency to all systems not managed by Atmosera.

For customer who are not using Atmosera’s OS Management, I hope you make it a priority to implement the patches recommended by Microsoft and secure your environments.

  • You can find out more about our Security Alert: read more
  • If you are considering OS Management please take a look at our data sheet: download

Atmosera Partners with Cloudflare to Protect Customers from Cyber-Attacks

Cloudflare Partnership for DDoS Protection

We just announced a partnership with a leading web performance and security provider, Cloudflare. They have a proven track record of successfully mitigating some of the largest Distributed-Denial-of-Service (DDoS) attacks ever recorded and their Content Delivery Network (CDN). Cloudflare’s DDoS protection and Web Application Firewall (WAF) products are now available to Atmosera customers and offer expanded managed security services options.

  • You can find out more about DDOS protection: read more
  • Read the press release: read more

HITRUST Compliance

We known many healthcare companies are looking beyond HIPAA/HITECH and want to follow a more robust security framework. This is what HITRUST offers and we already have customers deployed in environments which will allow them to attain compliance under this standard.

Secure Delete for Azure Storage

Last month we rolled out the first secure delete application for Azure storage which is available on the Azure Marketplace. The application was developed in response to the growing need to deliver better assurances that data is permanently deleted from cloud deployments.

Get Up to $10,000 Towards Your Next Azure Project

Atmosera is providing a special opportunity which may save your company up to $10,000 in Azure spend.

Are you embarking on a new Azure project or optimizing an existing one where any of the following are giving you concern?

  • Spiraling out of control costs
  • Monitoring resources and consumption
  • Gaining visibility through reporting
  • Troubleshooting performance issues
  • Optimizing lifecycle and change management
  • Maintaining security or compliance between Azure and on premise applications

We can help, starting with saving you up to $10,000 in Azure spend. Please contact us today to find out more: contact us

New Billing System - Update

We made some progress with the deployment of our new billing capabilities based on Zuora. Our goal is to improve the automation, presentation, accuracy and completeness of our invoicing and is the foundation for many more service enhancements. In June, we will started the phased rollout and transition existing customer to the new bill format.

Find out more: click here

Let Us Know How We Can Help

With Delivering Value we look forward to providing you relevant news and information to help your business make the most of your cloud investments. We invite your comments and questions, and we welcome your suggestions on future articles or business topics that are of interest to you (please feel free to reply to this email).

It is our privilege to work with you, our customers and I thank you for partnering with us. We truly value your trust and confidence in our abilities, and we are committed to working hard every day to continue to earn that trust.

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