MedAdept is a company that develops virtual care management applications and solutions, primarily for the post-acute care sector. They focus on improving care coordination, clinical outcomes, and efficiency for healthcare providers.
About
MedAdept’s WatchWell platform improves patient satisfaction, clinical outcomes, and provider revenue through remote monitoring. Their Remote Therapeutic Monitoring (RTM) and Remote Patient Monitoring (RPM) solutions help patients manage self-care and support providers in coordinating care, especially for chronic conditions. MedAdept empowers both patients and providers to achieve better health and streamline care.
Medadept’s growing needs required an unexpected level of support
Before Medadept contracted with Atmosera, a long-term service partner just launching its cloud services recruited Medadept as a cloud client. Medadept’s subscription was managed by the service partner, but it became clear that Medadept’s growing needs required an unexpected level of support from the service partner. In late 2019, Medadept and the service partner agreed to part ways, and Medadept began to look for a new cloud management partner.
Atmosera managed Medadept’s Azure subscription from its inception in 2020. However, as Medadept’s needs have grown and changed over the last 5 years, Atmosera has provided more and more services to support Medadept.
Atmosera has become a trusted partner for Medadept, and Medadept highly values its business relationship with Atmosera.
Atmosera delivered a secure, audit-ready environment to ensure continuity
Recognizing the growing complexity and compliance demands, Medadept subscribed to Atmosera’s Managed Azure Services. This shift represented more than just operational support—it was a strategic investment in long-term resilience, security, and scalability.
Atmosera took full responsibility for the ongoing management of Medadept’s Azure environment, integrating their systems into Atmosera’s Compliant Environment framework, which is based on the Microsoft Well-Architected Framework. Services included:
In 2025, Medadept further expanded its partnership with Atmosera by reintroducing two mission-critical service areas: Disaster Recovery and Managed Governance. This added a robust layer of resiliency and compliance support across their Azure workloads.
Atmosera implemented Azure Site Recovery (ASR) to replicate Medadept’s virtual machines. A custom Disaster Recovery Playbook was developed, documenting RTO/RPO objectives, failover/failback processes, and recovery prioritization. Atmosera also resumed Managed Governance services, which included vulnerability scanning, compliance posture assessments, security incident reporting, and advanced reporting aligned with regulatory standards.
Together, these services provided a hardened, enterprise-ready environment that addressed both operational continuity and audit readiness.
A modest Azure start grew into a secure, managed cloud foundation powering MedAdept’s healthcare innovation
With Atmosera managing the full Azure environment, Medadept gained the confidence and capability to scale its services while maintaining strict compliance standards. Key outcomes include:
What began as a modest implementation hosted in Azure has grown into a fully managed, secure, and resilient cloud foundation—empowering Medadept to meet the evolving needs of their healthcare customers.
