Case Study: Medadept

Atmosera and Medadept Develop High-Performance Infrastructure to Meet Business Demands in Healthcare

Meeting Growth Needs

As a subsidiary of a parent company, Medadept was formed as the branch focusing on the development of integral software applications for healthcare companies.

Medadept is tasked with creating an evolving set of tools to assist with integral healthcare operations. The company focuses primarily on post-acute services, home care and population health management, providing software and services to providers across the United States with an emphasis on consumer engagement, care coordination, predictive analytics, revenue cycle management and clinical documentation.

As the company continued to evolve, Medadept recognized it did not have the proper infrastructure or immediate expertise to support rapid growth. For years, the company had been maintaining its data infrastructure within a colocation site. Maintaining the site on their own with a small workforce, the Medadept team members realized that the colocation environment was quickly becoming unmanageable.

  • Client Profile

    Medadept focuses primarily on in/outpatient rehab, home care and population health management, providing software and services to providers across the US with an emphasis on revenue cycle management, electronic billing, clinical documentation and record management.

  • Challenge

    When Medadept's existing services provider decided to discontinue parts of its cloud operations in the United States, the company was left in a difficult position with the need to quickly identify a new partner to support its Azure environment.

  • Solution

    Atmosera’s solution architects developed a complex plan to provide the desired Azure support structure inclusive of multiple layers and functions.

  • Outcome

    As a result of this partnership, Medadept’s data environment can provide a much more dependable service for Medadept customers. The company can now keep services running consistently, with much improved uptime.

Finding The Right Partner

Initially, Medadept engaged with a services provider that transitioned its data management structure to Azure. When that provider decided to discontinue parts of its cloud operations in the United States, the company was left in a difficult position with the need to quickly identify a new partner to support its Azure environment.

After acting on a recommendation, the Medadept team engaged with Atmosera as a potential partner to maintain the Azure environment. Atmosera’s team of Azure experts spent the time required to gain a thorough understanding of Medadept’s current cloud needs and demonstrated the services available to provide the Medadept team with the infrastructure required for expanding business operations.

“We needed a partner with a specific Azure expertise to deliver the performance we were looking for within a complex environment. Atmosera took the time to thoroughly understand our desired outcomes, and developed a detailed plan for us. Through Atmosera, we’ve realized improved performance, better security, and increased ROI from our Azure investment.”

– Gerald Bedwell, VP of Technology, Medadept

Customized Solution to Maximize Performance

Atmosera’s solution architects developed a complex plan to provide the desired Azure support structure inclusive of multiple layers and functions. The Atmosera team carefully determined the most effective way to preserve a mixed environment and ensure that all integration pieces were in sync, while promising maximum security across all layers. Serving the healthcare industry, HIPAA and HiTech compliance was a mandatory component of the plan, and Atmosera’s expertise in this space helped to ensure that Medadept’s environment was consistently operating within those regulatory frameworks. Atmosera was also able to implement Azure Site Recovery as a part of the service to Medadept, providing the company another integral layer of protection that could not have been achieved otherwise.

Other partners that Medadept considered did not provide the strong Azure background needed. As a Microsoft-certified Azure Expert, Atmosera was able to provide the Azure expertise expected, demonstrating optimal infrastructure options and the ability to maximize overall ROI.

Delivering Business Results

As a result of this partnership, Medadept’s data environment can provide a much more dependable service for Medadept customers. The company can now keep services running consistently, with much improved uptime. The overall security posture has been significantly strengthened, and Medadept is now taking advantage of a 15-minute RPO, and 1-hour RTO, which was not a possibility with previous data infrastructures. The returned performance benefit heavily outweighs the investment cost, and Medadept is now able to dedicate time and monetary resources to the enhancement of intellectual property.

We are excited about the performance and productivity we have been able to provide and are looking forward to a long relationship with our partners at Medadept.

About Medadept

Medadept is a subsidiary company of IncreMedical, an advisory and management organization that started 20 years ago with a mission to improve evidence-based management, clinical outcomes and financial results for healthcare organizations. Medadept was created to develop and support software solutions for IncreMedical customers and patients.

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