Case Study: eoStar

eoStar and Atmosera Develop Customized Azure Infrastructure to Improve Operational Efficiency

Infrastructure Design and Mission-Critical Management

eoStar is a strategic partner with MillerCoors and the preferred technology partner for Coca-Cola North America, North Star.

Since 2001, eoStar’s scalable platform has served bottlers and beverage distributors of all sizes, from a handful of product types and routes to the full complexity and scalability requirements of the most demanding enterprises in the world. eoStar’s on-premise and SaaS-based business management solutions provide the full overview of a customer’s entire operation set while improving cost efficiencies and optimizing overall business performance.

Due to the scope, security, and capacity needs of the eoStar solution for Coca-Cola Bottling Africa (CCBA), eoStar wanted to engage with a partner that could not only validate its overall infrastructure solution design, but also take over the primary management and monitoring of the Azure environment. This would allow eoStar to stay focused on CCBA’s operational requirements for the eoStar application suite.

  • Client Profile

    eoStar provides an end-to-end software solution for direct store delivery distributors, including route accounting, warehouse management, voice picking, forecasting and mobile sales capabilities

  • Challenge

    Customer need overall infrastructure design validation and complete management of the Azure environment

  • Solution

    Azure infrastructure, security, and compliance expertise that the company required for efficiency and effective operations within its SaaS-based business management solution

  • Outcome

    Cost reductions and time savings allowing IT operations team to focus on other business-critical initiatives

An Efficiency Solution

“The solution delivered checked all the boxes,” said Sean Berens, Director of IT for eoStar. Atmosera was able to meet all of eoStar’s technical needs by providing the Azure infrastructure, security, and compliance expertise that the company was looking for in a managed services partner. “Through all of our engagements, the Atmosera team was a delight to work with from top to bottom, so we knew they had a passionate team,” added Berens.

eoStar was looking for a partner it could not only trust, but one that could also perform the data management tasks required for successful business operations. “We needed to trust Atmosera was interested in the upcoming opportunities and challenges to be faced as we navigated towards a modern SaaS solution,” said Berens. “Before our first project completed, it was apparent our choice in this partnership was a great fit.  Atmosera’s refined process, reactiveness, and level of professionalism was apparent from the get-go.”

When a major obstacle was reached early into the initial project phase, the Atmosera leadership team was able to quickly diagnose the issue and provide a clear strategy to remedy. Additional resources were allocated to ensure we continued to meet project milestones and completed the outlined objectives on time as promised to eoStar. Throughout the project, Atmosera’s Azure experts were able to guarantee that the solution handoff was seamless, with no downtime or service interruption to eoStar’s application users.

“The solution delivered checked all the boxes. Through all of our engagements, the Atmosera team was a delight to work with from top to bottom, so we knew they had a passionate team”

Sean Berens, Director of IT, eoStar

Saving Time with the Right Management Structure

“I can sleep at night!” said Berens. “Knowing we have Atmosera monitoring the solution, I can rest easy knowing a critical customer environment is in great hands.”  Atmosera’s monitoring and management expertise provided a roughly 30%-time savings for eoStar’s IT team, allowing it to focus on other areas of concern and business-critical operations for the company.

We have now successfully moved into the next phase of this project to perform a resource assessment and identify areas of opportunity for additional resource reductions and cost savings for eoStar.

“This is a great partnership with great people” said Berens. “Over the past year we’ve worked with a number of teams within Atmosera, and every interaction is met with great people who want to deeply understand us and our business and show a true desire to grow with us.”

With the CCBA solution under Atmosera’s care, we are already making progress modernizing some of the eoStarOne infrastructure, while also moving that solution to Atmosera for many of the same reasons that led us to begin working together in the first place. We are looking forward to a long-term relationship with our partners at eoStar.

“This is a great partnership with great people. Over the past year we’ve worked with a number of teams within Atmosera, and every interaction is met with great people who want to deeply understand us and our business and show a true desire to grow with us.”

Sean Berens, Director of IT, eoStar

About eoStar

Founded in 1986, eoStar provides an end-to-end software solution for direct store delivery distributors, including route accounting, warehouse management, voice picking, forecasting and mobile sales capabilities.

eoStar continues to develop cutting-edge technology supported by its highly regarded professional services and customer service teams, which demonstrate their deep domain knowledge and care for clients’ operations on a daily basis. The eoStar platform is now serving over 11,000 users in beverage, wine & spirits, and food service distribution.

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