Boosting SurveyMonkey’s Efficiency with GitHub Advanced Security (GHAS) & Copilot

Company

SurveyMonkey Inc. is an experience management company that offers cloud-based software for brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.

Location
San Mateo, CA – Headquarters
Industry
Market Research
BY THE NUMBERS
900
Repositories secured with GHAS
350+
Developers enabled with GitHub Copilot
About

Enhance developer efficiency and security at SurveyMonkey by strategically integrating GitHub Copilot and GHAS.

SurveyMonkey Inc., a leading experience management company providing cloud-based software for brand and market insights, chose Atmosera as their key partner for deploying GitHub Advanced Security and enabling their team with GitHub Copilot.

The project’s desired outcome was to boost developer efficiency and security at SurveyMonkey by strategically enabling and integrating GitHub Copilot and GitHub Advanced Security (GHAS). This initiative, structured in three phases, aimed to support SurveyMonkey’s teams through Copilot enablement, GHAS integration and remediation, and workflow consultation.

Challenge

Lack of in-house expertise needed to effectively use GitHub Copilot and GitHub Advanced Security (GHAS)

Following their migration to GitHub Enterprise Cloud (GHEC), SurveyMonkey faced a series of significant challenges. The transition highlighted a lack of in-house expertise necessary to effectively utilize GitHub Copilot and GitHub Advanced Security (GHAS). Without the specialized knowledge required, the company struggled with integration issues with 3rd party products and could not fully leverage the capabilities of these advanced tools.

To overcome these obstacles and optimize their development workflows SurveyMonkey recognized the need for expert assistance. This external support was essential to address the technical difficulties, ensure smooth integration, and ultimately enhance the efficiency and security of their development processes.

Solution

Atmosera developed a training program for GitHub Copilot and implemented strategies for efficient GHAS operations.

Copilot Enablement: Atmosera crafted a thorough enablement program tailored specifically for GitHub Copilot. This program included a series of structured training sessions designed to introduce SurveyMonkey’s team to Copilot’s wide range of features and capabilities. These sessions were supplemented with hands-on consulting, where Atmosera’s experts worked closely with SurveyMonkey’s developers to address specific challenges and ensure seamless adoption. This personalized approach helped the team understand and effectively leverage Copilot’s features to enhance their development processes.

GHAS Remediation: Atmosera’s team of GHAS and DevSecOps experts comprehensively assessed the issues stemming from third-party integrations within SurveyMonkey’s environment. They identified and analyzed the root causes of these issues, followed by implementing targeted remediation strategies to resolve them. This ensured the smooth and efficient operation of GitHub Advanced Security (GHAS), reinforcing the security framework within SurveyMonkey’s development workflows.

Implementation Details

The implementation process was meticulously planned and executed in three distinct phases:

Phase 1: GitHub Copilot Enablement

  • Conducted structured enablement sessions to educate SurveyMonkey’s team on Copilot’s capabilities, offering in-depth insights into how these features can be utilized effectively.
  • Provided hands-on consulting to address and remediate issues encountered post-GHEC migration. This involved practical, real-time problem-solving and support to ensure the team could integrate Copilot smoothly into their workflows.

Phase 2: GHAS Integration Deployment and Remediation

  • Engaged GHAS and DevSecOps experts to assess the complications caused by third-party integrations. These experts conducted a detailed analysis to pinpoint the specific issues disrupting the system.
  • Developed a strategic plan and executed remediation actions to ensure GHAS operated correctly and efficiently within SurveyMonkey’s environment. This included both technical fixes and process improvements.
  • Held workshop sessions with SurveyMonkey’s technical security engineers to address and resolve their custom integration workflow with GHAS. These sessions provided the engineers with the knowledge and skills needed to manage and maintain GHAS effectively.

Phase 3: Workflow Consultation

  • Conducted consultations on workflow improvements to maximize the benefits of GitHub’s advanced features. This involved reviewing existing processes and suggesting enhancements tailored to SurveyMonkey’s specific needs and goals.
  • Ensured alignment with SurveyMonkey’s internal timelines and project milestones, maintaining a structured approach to project management and delivery.
  • Worked closely with security engineers to upskill them on the proper use and management of GHAS within their GHEC environment. This upskilling ensured long-term sustainability and efficiency in their security practices.
Outcome

Enhanced developer efficiency and integration of GitHub’s advanced features and tools.

The project produced a range of significant positive outcomes:

Enhanced Developer Efficiency: Through the effective training and integration of GitHub Copilot and GHAS, SurveyMonkey’s developer workflows saw substantial improvements. The team became adept at utilizing Copilot’s AI-driven code suggestions, which streamlined coding tasks, reduced errors, and increased productivity. The incorporation of GHAS-enhanced security practices, allows developers to identify and address potential vulnerabilities early in the development cycle.

Successful Adoption and Integration: SurveyMonkey’s team successfully adopted and integrated GitHub’s advanced features and tools. The collaboration ensured that third-party integrations functioned seamlessly with GHAS, providing a robust and secure development environment. This successful adoption minimized downtime and disruption, allowing SurveyMonkey to maintain continuous development and deployment.

Improved Workflows: The project led to the optimization of development workflows through streamlined processes and enhanced security measures. Atmosera’s strategic enablement and remediation efforts resulted in more efficient coding practices and a fortified security posture. These improvements not only boosted productivity but also ensured that SurveyMonkey’s software development lifecycle adhered to the highest standards of security and efficiency.

Why Atmosera?

Clear Communication and Alignment: One of the critical factors for the project’s success was maintaining clear communication and alignment with GitHub on customer timelines. This ensured all parties were on the same page regarding project milestones, expectations, and deliverables, facilitating smooth project execution and timely completion.

Incorporating Training into Professional Services: Seamlessly integrating training and enablement into the professional services engagement added significant value to SurveyMonkey. This approach empowered the team with the necessary skills and knowledge to effectively use GitHub’s tools, leading to sustainable improvements in their development practices.

Future Plans

SurveyMonkey is committed to furthering its GitHub initiatives, driven by the substantial benefits realized through Atmosera’s expertise. Building on the success of this project, SurveyMonkey plans to expand its collaboration to include additional GitHub Actions, more widespread Copilot deployments, and further security optimizations. This ongoing initiative aims to deepen integration and foster innovation, solidifying the strategic partnership between Atmosera, SurveyMonkey, and GitHub. Through these efforts, SurveyMonkey aims to ensure continued excellence in development efficiency and security, paving the way for future growth and technological advancement.

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