A move to off-prem data storage allows revenue cycle management firm to thrive
Atmosera, a leading Microsoft Azure cloud services provider, is working with Millin Associates to deploy Azure for all of the revenue cycle management firm’s software operations, as well as move all its storage off-premise.
Millin Associates, a leader in revenue cycle management services and software to health and human services agencies, turned to Atmosera after experiencing occasional intermittent service degradation that limited customers’ ability from accessing the system with optimal performance. Millin Associates decided the best course of action was to move processes to the cloud – and because it already had a Microsoft server as storage on-premise, it turned to Atmosera for its Azure expertise.
Nearly six months after Millin Associates began operating on a mix of virtual machines and PaaS infrastructure, the company has yet to experience downtime; its software is running faster than before, and it’s able to scale with much greater agility.
“Since moving to Atmosera’s Azure cloud services, we’ve seen a significant shift in our operations – we can trust that our mission-critical software won’t experience hiccups, and we can deliver superior customer service,” said Mordechai Boehm, Chief Technology Officer at Millin Associates. “Tickets reaching our help desk with concerns around software speed is a thing from the past. That tells us all we need to know.”
Now with proven results, Millin Associates plans to shift entirely away from on-prem infrastructure to PaaS – with Atmosera as a strategic partner.
“Millin Associates’ downtime issue is a common one – in recent years, companies are learning they can’t trust their older hardware to function like it once did. Cloud solutions such as Azure truly are the solution for companies competing in a digital-first world,” said Jon Thomsen, CEO at Atmosera.
“We’re excited that through our partnership, Millin Associates has reached 100% uptime, and we’re ready to help them continue their transition to a fully PaaS environment.”
To read the full case study, visit https://atmosera.wpengine.com/resources/case-study/millin-associates
Offering public, private, and hybrid cloud solutions, Atmosera works closely with organizations across all industries to architect, operate, and optimize cloud infrastructures with advanced services that deliver strategic business outcomes. Atmosera’s expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust that they are being taken care of. As a Gold-level, nationally Managed Microsoft Partner, Atmosera is a leading certified Azure Expert MSP offering InfoSec services, compliance (HIPAA/HITECH, PCI-DSS, IRS-1075, SOC 1 and SOC 2 Type II), data protection, DevOps as a service, and colocation.
About Millin Associates:
Since its inception in 1982, Millin Associates, a leading medical billing and recovery provider, has enabled its diversified clientele to experience immediate improvement in cash flow and reconciliation of receivables. Millin is equipped with a HIPAA compliant state-of-the-art claims processing system which provides substantially error-free billing and increased reimbursement for clients who bill to Medicaid, Medicaid Managed Care, Medicare, Health Insurance & other third-party carriers. Moreover, our dedicated staff of trained professionals, many with advanced health care degrees, extend personalized attention and highly cost-effective services uniquely tailored to your financial and billing needs.